Our client a very busy private dental practice that operates two clinics in Dublin currently has a need for an energetic person to work with their Front of House team
Some of the main duties involved:
- Full-time position working alongside another colleague to manage the practice’s Front of House which services 5 Dental Specialists and 6 Dental Hygienists over 2 locations
- Managing a 5-line switchboard efficiently
- Assess and manage all email, telephone, and in-person queries; in a professional and timely manner, referring and recording where necessary
- Managing all dental appointments and monetary transactions on specialised dental software packages
- Liaising with patients, suppliers, multi-disciplinary professionals, colleagues, government bodies, and insurance companies as required, in a professional manner
- Provide administrative support to the Dental team where necessary
- Ensure smooth running of Front of House and provide cover for colleagues when required
Desirable characteristics:
- Reliable, determined, professional, and well presented
- To have empathy and the ability to handle sensitive information appropriately
- Great written and verbal communication skills and a positive telephone manner
- Works well under pressure and has the ability to multi-task
- Works well in a team environment
- Proficient in MS Word, Office, Outlook, and experience in CRM’s (Customer Relationship Management) systems desirable
- Experience in a similar environment
Other information:
- Salary depending on experience up to €35,000
- Monday to Friday, 7.30 am - 4.00 pm
- Please send a personal profile stating why you think you would be suitable for this position.