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Front of House - South Dublin - Dublin South

Dental Support
Ref: 493 Date Posted: Monday 19 Jun 2023

Our client a very busy private dental practice that operates two clinics in Dublin currently has a need for an energetic person to work with their Front of House team 

Some of the main duties involved:

  • Full-time position working alongside another colleague to manage the practice’s Front of House which services 5 Dental Specialists and 6 Dental Hygienists over 2 locations
  • Managing a 5-line switchboard efficiently
  • Assess and manage all email, telephone, and in-person queries; in a professional and timely manner, referring and recording where necessary
  • Managing all dental appointments and monetary transactions on specialised dental software packages
  • Liaising with patients, suppliers, multi-disciplinary professionals, colleagues, government bodies, and insurance companies as required, in a professional manner
  • Provide administrative support to the Dental team where necessary
  • Ensure smooth running of Front of House and provide cover for colleagues when required

Desirable characteristics:

  • Reliable, determined, professional, and well presented
  • To have empathy and the ability to handle sensitive information appropriately
  • Great written and verbal communication skills and a positive telephone manner
  • Works well under pressure and has the ability to multi-task
  • Works well in a team environment
  • Proficient in MS Word, Office, Outlook, and experience in CRM’s (Customer Relationship Management) systems desirable
  • Experience in a similar environment

Other information:

  • Salary depending on experience up to €35,000
  • Monday to Friday, 7.30 am - 4.00 pm
  • Please send a personal profile stating why you think you would be suitable for this position.